The power of trust

Background
Student loan
Credit for full-time, evening, correspondence forms of education
More details
Background
Solfy Partner Program
Increase sales with installment card support
More details
Accessibility
View:
Font size:
А- А А+
1344
+998 78 148 00 10 Call Centre:
Operating hours from 9 AM to 9 PM
NBU in social networks:

Commission fee for servicing individuals

Opening and operating bank accounts, savings accounts

  • 1.1 Statement of account issued upon the Client's request (duplicate) and a certificate of account status

    10% of One Basic Estimated Amount, including VAT

  • 1.2 Issuance of paying-in book in exchange for the lost one

    10% of One Basic Estimated Amount, including VAT

  • 1.3 Investigation of the transactions of a card issued by the Bank as initiated by the owner of a special card account

  • a) For local bank cards in the national currency

    15% of One Basic Estimated Amount, including VAT

  • b) For international bank cards in foreign and national currency:
    - expressed in up to USD 100
    - expressed in up to USD 100 (including) and more

    - USD 5
    - 1% of transaction amount, but not less than USD 10

  • 1.4 Search for a special card account by the owner or heirs

    15% of One Basic Estimated Amount, including VAT

  • 1.5 Submission of an international card account statement on the official letterhead of the Bank

    UZS 10,000, including VAT

  • 1.6 Plastic card in the national currency of the Republic of Uzbekistan

  • 1.6.1 Issue of the main card:
    - UzCard - valid 3 years;
    - UzCard-MIR co-branded card - valid for 3 years;
    - HUMO - valid for 5 years.

  • a) For wages, as well as for pensions, allowances, and scholarships. UzCard/UzCard co-badged card - MIR/HUMO

    no commission fee

  • b) 1.6.1. a) an individual who is not covered with the subparagraph - UzCard-MIR/HUMO UzCard/co-branded card

    No commission is charged

  • c) Issue of an additional or family card:
    - UzCard-MIR/HUMO UzCard/co-branded card

    50,000.00 UZS, including VAT

  • 1.6.2 Reissue and extension of the validity period of the main card a month before and after the expiration of the card related to subparagraph 1.6.1. a) as well as card replacement in case of technical malfunction of the main, additional or family UzCard /UzCard co-badged card - MIR/HUMO

    no commission fee

  • 1.6.3 Reissue and extension of the validity period of the main, additional or family card a month before and after the expiration of the card not related to subparagraph 1.6.1. а) UzCard /UzCard co-badged card - MIR/HUMO

    UZS 50,000, including VAT

  • 1.6.4 Replacement of in case of loss, damage and deterioration of the main, additional or family card UzCard /UzCard co-badged card - MIR/HUMO

    UZS 50,000, including VAT

  • 1.7 International bank cards in foreign and national currency

  • 1.7.1 Card issue (emission):
    - Visa, Mastercard - valid for 5 years;
    - Solfy installment card - valid for 10 years;

  • a) Visa Virtual* (USD)/(UZS) to pay for goods and services online

    UZS 10,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 5 / UZS 50,000

  • b) Issue and reissue a month before and after the expiration of the wage, pension, allowances, scholarship card (for any type of Visa card (Classic, Gold, Platinum)/ Mastercard (Standard, Gold, Platinum)) in foreign and national currency (USD/UZS))*

    no commission fee

  • - minimum balance and down payment (unchanged until the card account is closed)

    no security deposit

  • *All other commissions for Visa cards are used depending on the type of Visa card according to the current tariffs for commission fee for individual customers of the National Bank of the Republic of Uzbekistan for Foreign Economic Activity

  • c) Visa Classic (USD)/(UZS)

    UZS 70,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 25 / UZS 200,000

  • d) Visa Gold (USD)/(UZS)

    UZS 120,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 50 / UZS 400,000

  • e) Visa Platinum (USD)/(UZS)

    UZS 220,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 100 / UZS 800,000

  • f) Co-branded Visa Gold card (USD)/(UZS)

    UZS 170,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 50 / UZS 400,000

  • g) Co-branded Visa Platinum card (USD)/(UZS)

    UZS 270,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 100 / UZS 800,000

  • h) Visa Infinite (USD)/(UZS)

    UZS 5,000,000, including VAT

  • - minimum balance and down payment (unchanged until the card account is closed)

    USD 200 / UZS 1,600,000

  • - annual service of the card

    UZS 1,000,000

  • i) MasterCard Virtual* (USD)/(UZS) for online payment for goods and services

    No fee is charged

  • - minimum balance and down payment (remains unchanged until the card account is closed)

    USD 5 / UZS 50,000

  • * MasterCard Virtual is used only for online payment for goods and services, this card cannot be used in terminals and ATMs

  • j) MasterCard Standard (USD)/(UZS)

    UZS 70,000, including VAT

  • k) MasterCard Gold (USD)/(UZS)

    UZS 120,000, including VAT

  • l) MasterCard Platinum (USD)/(EUR)

    UZS 220,000, including VAT

  • m) MasterCard World Elite (USD)/(EUR)

    UZS 700,000, including VAT

  • n) Mastercard Platinum FlyDubai (USD)

    no commission fee

  • - minimum balance and down payment (unchanged until the card account is closed)

    no security deposit

  • o) Issuing Visa/MasterCard* International Cards

  • 1) for residents and non-residents with a permanent residence or work in the Republic of Uzbekistan

    1) commission fee depending on the type of Visa/Mastercard

  • 2) for non-residents who does not have a permanent residence (Visa Classic/Gold/Platinum, Mastercard Standard/Gold/Platinum/World Elite)

    2) 2,000,000 UZS including VAT

  • 3) for non-residents who does not have a permanent residence (Visa Infinite)

    3) 5,000,000 UZS including VAT

  • p) Solfy Installment Card (UZS)

    No fee is charged

  • - minimum balance and initial payment (remains unchanged until the card account is closed)

    Used depending on the type of Visa/Mastercard

  • * All other commission fees for Visa/Mastercard cards depend on the type of Visa/Mastercard and are calculated according to the current commission fee rates for servicing clients (individuals) of the NBU

  • 1.7.2 Re-issue of a primary and / or additional Visa bank contact card instead of a contactless Visa bank card with NFC technology

  • а) MasterCard Standard (USD)/(UZS)

    UZS 40,000 including VAT

  • b) MasterCard Gold (USD)/(UZS)

    UZS 50,000 including VAT

  • c) MasterCard Platinum (USD)/ Mastercard Platinum FlyDubai (USD)

    UZS 60,000 including VAT

  • d) MasterCard World Elite (USD)

    UZS 100,000 including VAT

  • 1.7.3 Reissue of main and/ or additional card (change of the name of the client, loss / damage of the card, loss of password, suspected commission of fraudulent acts), as well as in case of non-return by the client to the bank, including, when applying to close a special card account:

  • a) Visa Classic (USD)/(UZS)

    UZS 35,000, including VAT

  • b) Visa Gold / Co-branded Visa Gold (USD)/(UZS)

    UZS 40,000, including VAT

  • c) Visa Platinum / Co-branded Visa Platinum (USD)/(UZS)/ Solfy Installment Card (UZS)

    UZS 60,000, including VAT

  • d) Visa Infinite (USD)/(UZS)

    UZS 100,000, including VAT

  • e) MasterCard Standard (USD)/(UZS)

    UZS 40,000, including VAT

  • f) MasterCard Gold (USD)/(UZS)

    UZS 50,000, including VAT

  • g) MasterCard Platinum (USD)/(EUR)

    UZS 60,000, including VAT

  • h) MasterCard World Elite (USD)/(EUR)

    UZS 100,000, including VAT

  • Note: When providing/using other services of the bank under this section, no commission is charged

  • 1.7.4 Based on the conclusion of the Retail Business Department of NBU JSC , on the Bank's initiative, the issue, reissue of the main and/or additional card.

    No commission is charged

  • 1.7.5 “Vanity Phone Number” service when issuing international Visa/Mastercard cards (selection from the list of provided phone numbers)

    UZS 5,000,000.00, including VAT
Transactions on bank accounts / cards in cash / non-cash form, payment for retail banking services

  • 2.1 Bank commission charged for cash/ non-cash transactions on deposit accounts / bank cards of a client-individual:

  • a) Transfer of funds from a deposit account / bank card / cash, etc. to the account of an individual, legal entity, individual entrepreneur, etc. except for:
    - the purchase of housing built according to the State Program or through the Uzbek National Bank's own funds;
    - the purchase of apartments by military personnel;
    - amounts of initial payments on mortgage /car loans and consumer loans issued by the Uzbek National Bank;
    - according to the courts' and other governmental authorities' decisions, and pursuant to decisions/orders of the Government;
    - according to the certificate of inheritance;
    - mortgage/car loan down payment previously made in cash/ non-cash form;
    - payment for goods/services/ transfer of funds as partial payment for apartments in new buildings in favor of legal entities whose accounts are opened with the NBU;
    - transfer of funds for the purchase of state assets;
    - to other accounts of the client opened in branches of the Uzbek National Bank.

    0.5% of the transaction amount

  • b) Transfer of payments in favor of the organization and institutions for the use of the following services:
    - rent, utilities (natural gas, electricity, heat, cold and hot water, removal of household waste and other services);
    - subscription fee for landlines telephone communications, long-distance calls, mobile communications, Internet providers services, cable television, etc.

    up to 2% of transaction amount - The commission is charged from the organization and institution according to the contract concluded

  • c) Repayment of loans, except for loans from the National Bank

    1% of the transaction amount

  • d) For the purchase of new cars and trucks:
    - cash
    - non-cash
    except for acceptance of payments in favor of clients (legal entities), who concluded the contracts with the NBU for payments acceptance

    No commission fee
    0.5% of the transaction amount

  • e) Payment of duties, fines and other payments in favor of the State Traffic Safety Inspectorate / Ministry of Internal Affairs, the Treasury, the Center for Public Services, the services of the Ministry of Justice, the Compulsory Enforcement Agency, the State Test Center
    *commission is charged from the organization and institution according to the Decree of the President Republic of Uzbekistan No. PP-88 dated March 09, 2023
    * One-time payment for mediation (commission) should not exceed 20% of the amount of the base calculated value, including VAT

    1% of the amount

  • f) Taxes, fees, penalties and other payments to National Highway Traffic Safety Administration/Ministry of Internal Affairs, Treasury, Public Services Center, services of the Ministry of Justice, Compulsory Enforcement Bureau (MIB), State Test Center

    0.5% of the transfer amount

  • 2.2 Telegraphic or electronic request and receipt of deposit transfer confirmation

    0.1% of amount + cable expenses

  • 2.3 Money transfer from the account in foreign currency outside the Republic

    0.5% of the transfer amount + SWIFT/TELEX expenses

  • 2.4 Transfer of deposits in foreign currency from the National Bank of the Republic of Uzbekistan to the accounts of the client opened in his name in other banks of the Republic

    0.1% of the transfer amount + SWIFT/TELEX expenses

  • 2.5 Transfer of deposits in the national currency from the National Bank of the Republic of Uzbekistan to the accounts of the client opened in his name in other banks of the Republic

    0.5% of the transaction amount

  • 2.6 SWIFT/TELEX communication in any direction

    25% of One Basic Estimated Amount

  • 2.7 Money transfers from the account in foreign currency inside the Republic

    0.2% of the transfer amount + SWIFT/TELEX expenses

  • 2.8 Transfer / transfer of funds received by bank transfer (SWIFT) in foreign currency from abroad to a bank card account opened in your own name / account of another individual of a client of the National Bank of Uzbekistan

    0.3% of the transaction amount

  • 2.9 Cash withdrawal via ATMs

  • a) ATM connected to the NBU processing center for servicing Visa/Master cards of other banks

    1% of the transaction amount

  • b) ATM connected to the UzCard/HUMO processing center for cards servicing:
    UzCard/UzCard co-badged card - MIR/HUMO/International cards

    1% of the transaction amount

  • 2.10 Cash withdrawal at the ATM in the NBU or its servicing branches:

  • a) Terminal connected to the NBU processing center for servicing Visa/Master cards of other banks

    1% of the transaction amount

  • b) Terminal connected to the UzCard/HUMO processing center for cards servicing:
    UzCard/UzCard co-badged card - MIR/HUMO/International cards

    1% of the transaction amount

  • 2.11 Loan repayment via self-service devices of the National Bank of the Republic of Uzbekistan (ATM or infokiosk)

    0.5% of the transaction amount

  • 2.12 Processing of transactions on cash receipt at terminals or ATMs of another bank with the card issued by the NBU:

  • a) Visa Classic (USD/UZS) except for transactions that pass through infrastructure registered in the Republic of Uzbekistan

    0.5% of the transaction amount

  • b) Visa Gold / Co-branded Visa Gold (USD)/(UZS)

    1% of the transaction amount

  • c) Visa Platinum / Co-branded Visa Platinum (USD)/(UZS)

    1% of the transaction amount

  • d) Visa Infinite (USD)/(UZS)

    1% of the transaction amount

  • e) MasterCard Standard (USD)/(UZS)

    1% of the transaction amount

  • f) MasterCard Gold (USD)/(UZS)

    1% of the transaction amount

  • g) MasterCard Platinum (USD)/(EUR)

    1% of the transaction amount

  • h) MasterCard World Elite (USD)/(EUR)

    1% of the transaction amount

  • i) Mastercard Platinum FlyDubai (USD)

    1% of transaction amount (When withdrawing in the UAE - 0.5% of the transaction amount)

  • Note: For MasterCard bank cards, if the card currency differs from the transaction currency, the amount of 2% will be temporarily blocked

  • 2.13 Processing of transactions on non-cash payment for goods and services in the infrastructure of another bank (terminal/self-service terminal/online, etc.) from the card issued by the NBU:

  • a) Masterсard Platinum (EUR)

    0.5% of the transaction amount

  • b) Masterсard World Elite (EUR)

    0.5% of the transaction amount

  • Note: For MasterCard bank cards, if the card currency differs from the transaction currency, the amount of 2% will be temporarily blocked

  • 2.14 Payment of cash in national currency:

  • a) received from the client's deposit accounts from other banks / from the accounts of other individuals / legal entities / individual entrepreneurs

    1% of the transaction amount

  • b) Received on the basis of courts' and other governmental authorities' decisions, and pursuant to decisions/orders of the government

    0.5% of the amount

  • c) Received as a compensation for the demolition of real property

    1% of the amount

  • d) For micro loans

    1%

  • 2.15 Withdrawal of cash in foreign currency:

  • a) received in cash

    no commission fee

  • b) received in non-cash form

    0.5% of the transaction amount

  • 2.16 Exchange of one currency for another currency received in non-cash form or deposited in cash to the client's account

    1% of the amount

  • a) currency received by the customer's account in cash / non-cash (excluding RUB)

    no commission fee

  • b) conversion of RUB currency received in cash / non-cash on the customer's account into USD / EUR / JPY / GBP / CHF

    10% of the amount

  • 2.17 Change of cash in foreign currency to banknotes of the same currency (in large or in small bills)

    1% of the amount

  • 2.18 Collection of worn foreign currency on behalf of the client, with the subsequent exchange in foreign banks

    10% of the amount + expenses of a foreign bank in cash form or payment with a plastic card

  • 2.19 Provision of information on counterfeit foreign banknotes

    UZS 140,000, including VAT per a batch

  • 2.20 Acceptance and exchange of worn banknotes:

  • a) Expressed in up to USD 500,000

    5% of the amount in UZS at the rate of the Central Bank of Uzbekistan on the day of payment

  • b) Expressed in up to USD 500,000 and more

    1% of the amount in UZS at the rate of the Central Bank of Uzbekistan on the day of payment

  • 2.21 Verification of authenticity of foreign banknotes

    UZS 600, including VAT

  • 2.23 Processing of transactions in the acquiring network of MIR National Payment Card System outside the Republic of Uzbekistan using the UzCard-MIR co-badged card

  • a) Cash receipt transaction

    1.5 % of the transaction amount

  • b) Crediting (deposit)

    1.3% of the transaction amount

  • c) Card balance inquiry

    2,500 UZS including VAT

  • Note: When providing/ using other services of the bank under this section, no commission is charged

Service of personal checks

  • 3.1 Collection and sending of personal checks

    1.7 of One Basic Estimated Amount, including VAT + postal and telegraph expenses

  • 3.2 Refund and cancellation of transfers and payments against the checks of foreign banks

    1.7 of One Basic Estimated Amount, including VAT + postal and telegraph expenses

  • 3.3 Submission of checks sent from abroad

    upon agreement with the client

  • 3.4 Cashing of personal checks/vouchers of the IDB

    1% of the transaction amount
Remote services (sms, push notification, payment for various goods/works/services, online conversion, opening / closing deposits/accounts/cards and other services)

  • 4.1 Services of "Milliy" Mobile Program (hereinafter referred to as Milliy MP)

  • 4.1.1 1-month subscription fee for the use of "Monitoring" service statement the last 10 transactions through "Milliy" MP to holders of UzCard bank cards

    UZS 1,000 for each enabled card

  • 4.1.2 Transfer of funds from card to card (P2P) via Milliy Mobile App

  • a) From UzCard cards

    0.5% of the transaction amount

  • b) From NBU HUMO/Visa/Mastercard cards to NBU HUMO/UzCard/Visa/Mastercard cards

    No commission fee

  • c) From HUMO bank cards to UzCard cards of other banks

    0.5% of the amount

  • 4.1.3 Transfer of money from the e-wallet to the e-wallet account of another National Bank client or card of other banks using Milliy MP

    0.5% of the transaction amount

  • 4.1.4 Transfer of funds from the National Bank's cards/ other banks to the e-wallet of the National Bank' in Milliy MP

  • a) With UzCard UZS bank cards

    0.5% of the transaction amount

  • b) With HUMO/Visa UZS cards of the National Bank of the Republic of Uzbekistan

    no commission fee

  • 4.1.5 Transfer of funds from the e-wallet to the card of the National Bank of the Republic of Uzbekistan/ other banks/ demand deposit account of the National Bank in Milliy MP

  • a) With UZS UzCard cards (except for clients of the National Bank of the Republic of Uzbekistan with card and e-wallet opened under the same ID number)

    0.5% of the transaction amount

  • b) With HUMO/Visa UZS cards of the National Bank of the Republic of Uzbekistan

    no commission fee

  • 4.1.6 Interbank transfer of funds from e-wallet account

    0.5% of transaction amount

  • 4.1.7 Loan repayment from the National Bank/other banks cards/e-wallets accounts

    no commission fee

  • 4.1.8 Payments to Milliy MA from NBU/other banks' plastic cards and from an e-wallet.

  • a) Payment of fines and other payments in favor of the State Traffic Safety Inspectorate / Ministry of Internal Affairs, the Treasury, the Center for Public Services, the services of the Ministry of Justice, the Compulsory Enforcement Agency, the State Test Center
    *Commission is charged from the organization and institution according to the Decree of the President Republic of Uzbekistan No. PP-88 dated March 09, 2023

    1% of the amount

  • b) Avtosanoat GM
    - With UZS UzCard plastic cards
    - With HUMO/Visa UZS/ UZS e-wallet plastic cards

    0.5% of the transaction amount
    no commission fee

  • c) Transfers and payments to the banking details (with the exception of payments/transfers to the account of a legal entity, an individual entrepreneur in NBU JSC):
    - from UzCard bank cards
    - from NBU Humo/Visa UZS/bank cards/UZS e-wallet


    - 0.8% of the amount
    0.5% of the amount

  • 4.1.9 Transfer of funds from the NBU's international Visa card to the NBU's international Visa card (P2P) in Milliy MP

    no commission fee

  • 4.1.10 Transfer of funds from card to card of international payment systems (P2P) using the Milliy Mobile App:

  • a) Transfer of funds from the international Visa card of the NBU to the international Visa card of other banks (Р2Р) in Milliy Mobile App (Visa Direct)

    1% of transaction amount (min – USD 1)

  • b) Transfer of funds from the international Mastercard card of the NBU to the international Mastercard card of other banks (Р2Р) in Milliy Mobile App (Mastercard Send)

    2% of transaction amount (min – USD 1)

  • c) Transfer of funds from the international Mastercard Platinum FlyDubai to the international Mastercard card of other banks (Р2Р) in Milliy Mobile App (Mastercard Send)

    1% of transaction amount (min – USD 1)

  • 4.1.11 Payment for goods/works/services in Milliy MP via connected retail and service outlets and NBU E-POS terminal accepting payments with UZS plastic cards and e-wallet*

  • a) With UzCard UZS plastic cards

    0.8% of the transaction amount

  • b) With UZS HUMO/Visa, e-wallet plastic cards

    0.5% of the transaction amount

  • * If this service is paid for by the retail and service outlet according to subparagraph 7.4.4 of section 7 "For retail and service outlets servicing clients by cards and electronic wallets in the national currency" under the commission fee tariff for servicing legal entities and individual entrepreneurs, this service is provided free of charge.

  • 4.1.12 Payment for goods / works / services in Mobile Payment System "Milliy" through the E-POS terminal of the National Bank on international cards of other banks (VISA, MasterCard, UnionPay International, etc.)

    2.5% - 3% of the transaction amount on the day of receiving coverage from international payment systems

  • 4.2 Delivery of bank cards, etc.

  • 4.2.1 Delivery of bank cards by courier service:

  • a) Delivery within the city (where the courier service branch is located)

    UZS 25,000, including VAT

  • b) Delivery to the regions of the region (where there is no branch of the courier service)

    UZS 35,000, including VAT

  • Note: When using other services of the Bank under this section, no commission is charged

Crediting services rendered to clients

  • 5.1 Amendments to the loan agreement upon the Client's request

    UZS 2,000,000, including VAT

  • Note: When providing/ using other services of the bank under this section, no commission is charged

Services rendered to clients on individual safe deposit boxes

  • 6.1 Renting of individual safe deposit boxes to clients:

  • a) 50 x 250 x 380 size

    UZS 100,000, including VAT

  • b) 90 x 250 x 380 size

    UZS 150,000, including VAT

  • c) 140 x 250 x 380 size

    UZS 200,000, including VAT

  • d) 500 x 250 x 380 size

    UZS 250,000, including VAT

  • 6.2 Penalty for the loss of key to individual safe deposit boxes

    UZS 1,700,000, including VAT
Last page update: 25/10/23 02:10
section menu
Contact-center
1344
+998 78 148-00-10
Hotline
+998 78 147-15-04
Appeals regulation
Monday - Friday from 9:00 to 18:00 Lunch: from 13:00 to 14:00
For enterprise applications
info@nbu.uz
webmaster@nbu.uz
For requests from individuals
support@nbu.uz
For requests from legal entities
support_business@nbu.uz
Address
100084, Republic of Uzbekistan, Tashkent,
Amir Temur Avenue, 101
NBU in social networks
Яндекс.Метрика

Latest site update date: 12/04/2023 10:57:14 pm

License of the Central Bank of the Republic of Uzbekistan No. 22 dated Dec. 25, 2022
© 2023 NBU. All rights reserved. If you find an error in the text, highlight the wrong text and press Ctrl + Enter

If you find a discrepancy in the information provided in different languages, please follow the option in the state language. When using the site materials reference to www.nbu.uz web-site is required

Developed by — Разработка сайта и тех поддержка
Private clients
Small business
Corporate clients
Investors
Investment center
Press center
✕

Technical support NBU

online

Message sent!

Please wait for a response to
your email address

Helpdesk NBU

I am your virtual assistant.
Loading...

Helpdesk NBU

Choose a needed theme

Your message has been sent successfully

Our specialist will answer you within a working day. Due to the high number of requests during the COVID-19 pandemic, there may be some delays in responding to requests.

Take part in improving the quality of service
Please answer 3 questions
Go to quiz